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FibreOne Records 300% Growth of its High-Speed Internet User Base

by Broadband

FibreOne Broadband, Nigeria’s broadband and fiber-to-the-home provider, reports a nearly 300 percent increase in customer base.

Residential customers increased by 77%, while small and medium-sized businesses (SMEs) increased by 23% during the same time period.

FiberOne Broadband, which was founded in 2017, connects people in their homes and businesses, allowing them to enjoy a whole new way of connecting to and streaming music, movies, online meetings, and gaming.

Lanre Adebayo, a tech entrepreneur who recently subscribed to FibreOne, said he can work without interruptions and that the service is so fast that he can upload more videos in less time than he was used to.

FibreOne Broadband offers customers download speeds of up to 1200 megabytes per second. According to Ookla, the global average download speed on fixed broadband in September 2021 was 113.25 Mbps and 63.15 Mbps on mobile.

 

“Technology is invading every space and, without a doubt, influencing our daily lives.” “More people are opting for devices at home to work efficiently and relieve the stress of chores,” said Kenny Joda, FibreOne’s Head of Corporate Services. “Our customer base is expanding, and we have 77 percent of residential subscribers.” FibreOne Broadband’s service delivery is customer-centric, and we will continue to introduce solutions that keep our customers productive at home or at work.”

Many people consider fiber optic internet to be prohibitively expensive, which has resulted in usage not growing at the same rate as mobile broadband. Fiber deployment across the country is hampered by various obstacles such as Right of Way, multiple taxes, and so on.

To be clear, fiber optic internet is a type of internet connection that uses fiber optic cables to transfer data. Data is converted into light signals that travel through thin glass wires within the larger protective cable within fiber optic cables. The fact that data is transferred in this manner (via light signals) is what makes fiber-optic internet so fast.

Aside from being fast, fiber optic internet is extremely dependable, particularly for video streaming. Fiber optics can also handle more users and data at consistently faster speeds, and because it does not require energized lines, it is less prone to outages.

Abuja press release

FiberOne Broadband extends superfast service to Abuja, opens ultramodern customer experience centre

by Tips & news

In furtherance of its commitment of deepening FTTx service all across country, Nigeria’s fastest growing Fiber to the Home (FTTH) broadband provider, FiberOne Broadband, launched its pure fiber optics service in Abuja.

A customer experience center was also commissioned in the heart of the city.

It has taken this giant stride based on the success achieved in providing Lagos with truly unlimited and superfast broadband.

FiberOne Broadband’s range of SmartHome plans will transform the home broadband experience with consistently superfast data speeds enabling HD video streaming, heavy file downloads and uploads in a multi-device environment (over Wi-Fi)

Not leaving out businesses, the Enterprise plan comes with unhindered internet access, increased reliability and a dedicated IP address to connect businesses to the world.

Commenting on the launch, Tajudeen Adeniyi, Group Head of Business, FiberOne Broadband said: “We are delighted to bring our services to residents of the Federal Capital Territory, as part of our endeavor to provide best-in-class broadband experience to Nigerians.

“With our SmartHome and Enterprise Plans, we are set to offer an altogether seamless and transformed experience to digitally savvy homes and businesses.

He further said: “FiberOne Broadband will deliver speeds up to 35Mbps to home users as a way of leaving her broadband footprint in the city.”

Sola Ogunnusi, Head of Customer Experience, speaking at the launching said: “In preparation for our rollout in Abuja, we saw the need to setup our experience center in Wuse 2, Abuja “

“The Wuse 2 Customer Experience Center will provide seamless onboarding services to our new subscribers and significantly strengthen our presence in the vicinity. The center is our way of reiterating that FiberOne Broadband is committed to offering our esteemed customers convenience and unlimited access to world-class support and services.

“The Wuse 2 FiberOne Experience Centre is ergonomically designed for efficient interactions between the FiberOne and its customers, the design element of the Experience Centre is geared at providing a seamless and educative experience to the customers.

“The new expansion and the experience center are important milestones in solidifying FiberOne Broadband’s stance on the Nigerian map”, Sola Ogunnusi added.

FiberOne Broadband is the foremost FTTX provider in Nigeria and has been connecting people and businesses to the world, earning a reputation for being a reliable broadband provider. The company’s product offerings include Residential fiber, SME fiber and Dedicated fiber.

 

 

 

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FiberOne wins the Prestigious Fiber Broadband Provider of the year award

by Awards

Foremost Fiber to the Home (FTTH) provider, FiberOne Broadband, has again added another feather to its cap by winning the 2020 Fiber broadband provider of the year at the Nigeria Technology (NITA) Award.

The award ceremony held at the Platinum Hub brings together industry participants in the country to recognize the contribution of innovative players in the technology space. The award underscores the consistency demonstrated by FiberOne Broadband in offering uncapped fiber connectivity to homes and offices

Receiving the award, the Chief Operations Officer, Kenny Joda praised the commitment of the FiberOne team even in the face of daunting challenges for their professionalism and hard work, saying this wouldn’t have been possible without their dedication and sacrifice. He pointed out that FiberOne Broadband started out with the aim of making fast, reliable and affordable internet connectivity available to our teeming subscribers and we are very pleased that our efforts have been recognized as a best of breed solution in the fiber to the home (FTTH) industry.

We will further enhance our efforts to ensure excellent experience for our Fiber to the Home subscribers by providing them with the best-in-class Broadband service at a cost-effective price.

FiberOne Broadband is positioned to bring affordable and quality fiber optic internet solution to homes and offices. It offers the triple play of Voice, data and video.

Over the past years FiberOne broadband had become known for its affordability, reliability and excellent service delivery. It has consistently raised the bar and thread where others are afraid to go.

 

 

 

 

 

Lekki 1

FiberOne Broadband Opens New customer experience center in Lekki

by Tips & news

Nigeria’s leading Fiber to the Home (FTTH) Broadband service provider, FiberOne Broadband, recently took the next step in its customer experience strategy by opening a new Customer Experience Center in Lekki.

“With the addition of this new center, we are pleased to now have a presence in the heart of Lagos Island, where we can introduce FiberOne’s unparalleled broadband solutions to the residents and businesses of this vibrant community,” said Ogunnusi Olusola, Head, Customer Service, FiberOne Broadband “We are very excited about the growth opportunity, and the establishment of this new experience center reflects our commitment to providing fast, reliable and affordable broadband services to our customers where they live and work.”

“Our new Customer Experience Center in Lekki will provide first-hand experience of our services to our customers and significantly strengthen our presence in the vicinity. The new experience center is the outcome of our unshakeable commitment to offering our valued customers increased convenience and unlimited access to world-class support and services. It is an important milestone in FiberOne’ s journey as it enables the company to have a face – to – face interaction with the customers in case of any service issues” said Kenny Joda, COO of FiberOne.

The new FiberOne Experience Centre is ergonomically designed for efficient interactions between the FiberOne staff and its customers, the design elements of the Experience Centre provide an uplifting experience to the customers. The center is designed to help FiberOne boost customer confidence in the Brand FiberOne by ensuring proximity and service excellence.”

FiberOne Broadband has been connecting people and businesses to the world for years and has earned an exceptional reputation for being a leader in the Fiber to the Home (FTTH) Industry. The broadband brand is poised to be a leading internet provider that empowers individuals and businesses across Lagos and Nigeria at large to excel both in business and in their personal lives.