FiberOne Broadband has announced the commencement of a major infrastructure and customer experience upgrade that will redefine home and business connectivity across its coverage areas, thereby setting a new benchmark for broadband excellence in the country.
The upgrade represents a landmark investment in next-generation fiber technology and service innovation. Over the next 15 months, subscribers can expect faster speeds, greater reliability, and a superior digital experience, with full rollout completion slated for October 2026.
The transformation focuses on two key areas designed to prepare Nigeria for the future of connectivity:
1. Last-Mile FTTH Infrastructure Enhancement
FiberOne will deploy XGSPON fiber technology, the latest standard in global broadband innovation. This will enable:
Ultra-fast internet speeds
Future-ready scalability
Seamless 4K/8K streaming and cloud services
Reliable support for smart homes & digital economy growth
2. Customer Experience Upgrade
Beyond speed, FiberOne is redefining the subscriber journey with:
Digital self-service tools for easy management
Proactive support systems to minimize downtime
Real-time restoration visibility during outages
Enhanced communication channels
A new loyalty rewards program for long-term customers
This upgrade is about preparing our customers for the future of digital connectivity said Lanre Ore, CEO of FiberOne Broadband.
We are not only strengthening our last-mile fiber infrastructure but also transforming the overall customer experience, ensuring our users enjoy the fastest, most reliable internet in Nigeria with world-class service support.
He further emphasized that this infrastructure and customer experience upgrade marks a major milestone in our commitment to delivering world-class broadband services to homes and businesses.
Rollout Plan: Lagos First, Then Nationwide
The phased rollout begins in Lagos, before expanding to Abuja, Port Harcourt, and other major cities. Customers in each location will receive prior notifications to ensure a smooth, disruption-free upgrade experience.
With over 38,000 active subscribers and growing, FiberOne remains at the forefront of broadband innovation in Nigeria. This upgrade underscores FiberOne’s mission to:
Empower homes with future-ready connectivity
Boost businesses with reliable, high-speed internet
Fuel communities with digital infrastructure that drives growth
By 2026, subscribers will not just have faster internet, they will enjoy a completely reimagined digital experience.
