Tips & News
At FiberOne, we are all about making life smoother for you, from seamless internet streaming to top-tier customer support. And now, we’ve just made that support even easier (and cheaper) to reach.
Introducing the “Call Support Free” feature on the MyFOB App and Self Service platform.
Yes, you read that right , you can now call FiberOne for FREE, directly from your app, without using airtime or dialling any phone numbers.
Why This Matters
We know the small things matter, like not having to waste airtime when you need quick help, or trying to find the right phone number when you’re in a rush.
That’s why we built this feature for you.
Here’s what you get with Free Call Support:
No airtime required
No phone numbers to dial
No long wait times
Just open the app and tap to call
Whether you’re having a technical issue, want to confirm an appointment, or just have a question, you now have a faster and more convenient way to talk to us.
How Customers Can Use It
Getting started is super simple. Here’s how:
Download or update the MyFOB App on your smartphone
Log in with your FiberOne account
Tap the “Call Support Free” option on the homepage
You’ll be connected directly to our support team — instantly!
No codes. No stress. Just support when you need it.
Stay Connected. Stay In Control.
This is just one of the many ways we’re putting more control in your hands and building a smarter, more accessible support experience for every customer.
Download or update the MyFOB App today to start enjoying this free feature.
