We Have Retired CSC@fob.ng. Here is What’s Next

At FiberOne, you’re at the heart of everything we do — and so is your experience with us. Over the years, CSC@fob.ng served as a helpful support touchpoint for many of our valued customers. However, as we grow and continue to improve the way we serve you, we made a decision to retire this email channel in order to streamline our support operations. This change isn’t just administrative,  it’s purposeful.

Why We’re Making This Change

We have listened to your feedback and monitored our response flow. What we’ve seen is clear: modern, real-time support channels lead to faster resolutions, less wait time, and smoother experiences.

By guiding all support requests through a central, optimized set of platforms, we can:

Respond to you faster
Resolve your issues more efficiently
Keep better track of your concerns
Offer support that matches the speed of your digital lifestyle

Here’s How to Reach Us Now

Please use any of the following channels to contact our support team going forward:

Phone Support
Reach us directly at 09087981900 for real-time voice support.

FOB App
Use the E-service chat or tap the “Ticket” icon to submit your details. Our team responds promptly within the app.

Social Media
We are live and active across all major platforms —

• Instagram: @FOB_helpdesk | @Fobng

• X (formerly Twitter): @FiberOne_help | @Fobroadband

• Facebook: @TheFobnig

Walk-In Support
Visit any of our FiberOne Experience Centres nationwide for face-to-face assistance.