FiberOne Training Academy Graduates First Cohort: How FOTA v1.0 Is Bridging Nigeria's Digital Skills Gap
Nigeria’s digital economy is projected to contribute $88 billion to GDP by 2027, according to the World Bank. Yet, the International Telecommunication Union (ITU) reports that Africa faces a shortage of over 230,000 ICT professionals; a gap that directly impacts infrastructure rollout, service quality, and innovation.
For fiber-to-the-home (FTTH) providers like FiberOne, this skills shortage creates a bottleneck. You can build the most advanced network infrastructure, but without trained technicians who understand fiber optics installation, network maintenance, and customer experience management, service delivery suffers.
On December 1st, 2025, FiberOne Broadband took a decisive step toward solving this problem. The FiberOne Training Academy (FOTA) held its inaugural graduation ceremony, celebrating the first cohort of highly trained fiber-optic technicians and customer experience professionals ready to power Nigeria’s digital future.
From 1,000 hopeful applicants to a select group of certified graduates, FOTA v1.0 represents a blueprint for sustainable tech ecosystem development and a testament to what corporate social responsibility looks like when done right.
What Makes FOTA Different? A 360-Degree Approach to Telecommunications & Tech Training
Unlike traditional vocational programs, the FiberOne Training Academy doesn’t just teach technical skills; it builds complete telecom professionals equipped for the demands of a fast-evolving industry.
Rigorous Selection Process
From over 1,000 applications, FOTA selected a cohort based on aptitude, commitment, and potential. This competitive selection process ensured that only the most dedicated candidates received the opportunity, creating a talent pipeline of Nigeria’s best and brightest.
Comprehensive One-Year Curriculum
FOTA v1.0 graduates completed a holistic program covering:
- Technical Fiber Optic Training: Hands-on installation, splicing, testing, and troubleshooting of FTTH networks
- Customer Experience Development: Communication skills, problem-solving, and service excellence training aligned with FiberOne’s “Confident, Smart, Human” brand voice
- On-Field Practical Exposure: Real-world deployment experience working alongside FiberOne’s engineering teams across Lagos, Abuja, and Port Harcourt
This 360-degree approach ensures graduates don’t just understand the what, they master the how and the why behind world-class broadband service delivery.
December 1st: A Milestone That Matters
The FOTA v1.0 graduation ceremony was more than a celebration; it was a statement of intent.
FiberOne CEO Lanre Ore addressed the graduates with a powerful reminder: “Technical expertise and customer satisfaction must always go hand in hand.” He challenged them to uphold the FiberOne standard of excellence: a commitment to innovation, reliability, and continuous learning that has made FiberOne Nigeria’s fastest-growing fiber internet provider.
But Lanre Ore didn’t stop at professional excellence. He issued a call to action that resonates far beyond the telecommunications sector:
“Give back from what you’ve acquired to your generation and those that come after. You need the right attitude to survive and move up in life. Never give up. Be forward-looking. Never stop learning.”
This philosophy–paying it forward–is the cornerstone of FiberOne’s corporate social responsibility strategy. FOTA graduates aren’t just entering the workforce; they’re becoming ambassadors for digital inclusion, equipped to mentor the next generation of Nigerian tech professionals.
Joining CEO Lanre Ore at the ceremony were members of FiberOne’s management team, program facilitators, mentors, and stakeholders who have championed FOTA’s mission from inception. The atmosphere carried what one attendee described as “a quiet sense of pride: the kind that comes from seeing hard work pay off.”
Beyond Training: FiberOne's Vision for Digital Inclusion
FOTA is just one pillar of FiberOne’s broader corporate social responsibility (CSR) framework, which focuses on three strategic objectives:
- Bridging the Digital Divide: Expanding fiber optic infrastructure to underserved communities across Nigeria
- Building Local Talent: Creating pathways for young Nigerians to access high-quality tech education and sustainable careers
- Empowering Innovation: Providing the connectivity infrastructure that enables entrepreneurs, students, and businesses to thrive in a digital-first economy
According to the Nigerian Communications Commission (NCC), Nigeria added over 6 million broadband subscribers in 2024 alone, but demand continues to outpace supply, particularly in emerging cities and peri-urban areas. FiberOne’s investment in both infrastructure expansion and human capital development addresses both sides of this equation.
Why Corporate Social Responsibility Matters in Telecommunications
In an industry often criticized for focusing solely on profit margins, FiberOne is proving that sustainable growth and social impact aren’t mutually exclusive; they’re mutually reinforcing.
Research from Deloitte’s 2024 Global Human Capital Trends report shows that companies with strong CSR programs experience:
- Higher employee retention (up to 50% reduction in turnover)
- Stronger brand loyalty among customers who value corporate ethics
- Improved operational efficiency through locally trained, culturally aligned workforces
For FiberOne, FOTA is a strategic investment in ecosystem resilience. By training the technicians, engineers, and customer experience professionals who will power Nigeria’s broadband revolution, FiberOne is securing its own future while lifting entire communities.
FOTA v3.0: The Next Chapter in Skills Development
The success of FOTA v1.0 is just the beginning. Applications for FOTA v3.0 are open, offering another cohort of aspiring tech professionals the opportunity to gain world-class fiber optic training and launch meaningful careers in telecommunications.
Do you know someone who would thrive in FOTA?
Ideal candidates are:
- Motivated self-starters eager to learn cutting-edge telecommunications technology
- Recent graduates or career switchers looking for hands-on technical training
- Customer-focused individuals passionate about delivering exceptional service
- Future leaders committed to giving back to their communities
Visit fob.ng/fota to get started. Limited seats available.
The Connection Between CSR and Customer Experience
Here’s something most people don’t realize: FiberOne’s investment in training directly benefits every customer on our network.
When your internet drops and you call customer support, the person troubleshooting your issue is likely a FOTA graduate, trained not just in technical fiber optics but in empathy-driven customer experience. When a technician arrives at your home for installation, they’ve completed hundreds of hours of hands-on practice to ensure your setup is seamless.
This is the FOTA difference. It’s why FiberOne consistently ranks among Nigeria’s top ISPs for customer satisfaction. It’s why our Net Promoter Score (NPS) continues to climb. And it’s why more Nigerians are choosing FiberOne as their trusted internet provider.
Join FiberOne's Mission: Connecting Nigeria to Possibility
At FiberOne, we believe that reliable, high-speed fiber internet is the foundation for everything Nigeria can become: a hub for innovation, a destination for tech investment, and a place where every entrepreneur, student, and family has the connectivity they need to thrive.
Our mission is clear: Close the digital connectivity gap in Nigeria by providing reliable, high-speed, and truly unlimited fiber broadband to every household and business.
Our vision is bold: Reinvent the future by creating access to the possibilities inherent in the world through the internet, empowering innovation, education, and economic growth.
But we can’t do it alone.
Experience Next-Level Connectivity
Whether you live in Lagos, Abuja, Port Harcourt, Ilorin, or anywhere across our expanding coverage areas, FiberOne delivers:
- Lightning-fast speeds powered by next-gen technology
- 99% uptime guarantee
- Truly unlimited broadband
- Customer support trained through FOTA
Experience Next-Level Connectivity
Whether you live in Lagos, Abuja, Port Harcourt, Ilorin, or anywhere across our expanding coverage areas, FiberOne delivers:
Lightning-fast speeds powered by next-gen technology
99% uptime guarantee
Truly unlimited data
Customer support trained through FOTA
Ready to upgrade your internet experience?
Call 0700FIBERONE
Visit MyFOB (Web)
Download the MyFOB App for instant support and account management
More Than Internet. More Than Infrastructure.
Some companies sell connectivity. FiberOne is building something bigger: a connected nation where opportunity is no longer limited by geography, income, or access.
The FOTA v1.0 graduates walking across that stage on December 1st are stepping into roles as architects of Nigeria’s digital future. They’re the technicians who will bring fiber to remote communities. The customer experience professionals who will redefine what world-class service looks like. The mentors who will inspire FOTA v3.0, v4.0, and beyond.
This is what progress looks like. This is what happens when a company commits not just to profit, but to purpose.
To our FOTA v1.0 graduates: Congratulations! The hard work begins now, but you’re ready.
To everyone else: The future is fast, reliable, and unlimited. It’s powered by fiber. And it’s waiting for you.
