Posts in category: Tips & news

FiberOne broadband, the leading fiber to the home (FTTH) provider in Nigeria is excited to announce its end of year promotion to its subscribers and new customers.

Tagged ‘start your fiber internet journey with us’ the promo is geared towards its loyal subscribers and woo potential ones. With the COVID 19 pandemic that has re designed how we live and how we work with its attendant challenges as well as loss of income of many. FiberOne broadband believes that this is the time of the year to say thank you to our esteemed subscribers who have remained faithful over the years and also further make its service very affordable to new subscribers, this is in addition to having the lowest subscription rate for its unlimited data plan.

Living up to its tradition of being the first in service delivery and price affordability, FiberOne broadband became the first fiber optic internet provider to reduce instead of increasing its activation fee despite the economic challenges business are facing. Mrs Anne Olanlokun the Area Manager Mainland Maintained the commitment of FiberOne Broadband to always have its subscribers and would-be subscribers’ interest at heart, insisting that the future gain envisaged will more than compensate for the loss.

Anne said this year-end promotion is in two folds, the first one is targeted at the home plan users, saying they will get double speed for their subscriptions and the second is a 25% slash in installation cost for the new subscribers. The promo will run from the 1^st of December 2020 to 10^th of Jan 2021

FiberOne Broadband offers triple play of voice, data and video and has been bringing affordable and quality fiber optic internet solution to homes and offices.

Over the past years FiberOne broadband had become known for its affordability, reliability and excellent service delivery. It has consistently raised the bar and thread where others are afraid to go.

Nigeria’s leading Fiber to the Home (FTTH) Broadband service provider, FiberOne Broadband, recently took the next step in its customer experience strategy by opening a new Customer Experience Center in Lekki.

“With the addition of this new center, we are pleased to now have a presence in the heart of Lagos Island, where we can introduce FiberOne’s unparalleled broadband solutions to the residents and businesses of this vibrant community,” said Ogunnusi Olusola, Head, Customer Service, FiberOne Broadband “We are very excited about the growth opportunity, and the establishment of this new experience center reflects our commitment to providing fast, reliable and affordable broadband services to our customers where they live and work.”

“Our new Customer Experience Center in Lekki will provide first-hand experience of our services to our customers and significantly strengthen our presence in the vicinity. The new experience center is the outcome of our unshakeable commitment to offering our valued customers increased convenience and unlimited access to world-class support and services. It is an important milestone in FiberOne’ s journey as it enables the company to have a face – to – face interaction with the customers in case of any service issues” said Kenny Joda, COO of FiberOne.

The new FiberOne Experience Centre is ergonomically designed for efficient interactions between the FiberOne staff and its customers, the design elements of the Experience Centre provide an uplifting experience to the customers. The center is designed to help FiberOne boost customer confidence in the Brand FiberOne by ensuring proximity and service excellence.”

FiberOne Broadband has been connecting people and businesses to the world for years and has earned an exceptional reputation for being a leader in the Fiber to the Home (FTTH) Industry. The broadband brand is poised to be a leading internet provider that empowers individuals and businesses across Lagos and Nigeria at large to excel both in business and in their personal lives.

As Nigeria battles to curtail the Spread of COVID-19, otherwise known as coronavirus, Nigeria’s leading Fiber to the Home (FTTH) Broadband service provider, FiberOne Broadband has announced that it has upgraded all the subscribers on its SmartHome plan of 10Mbps to 20Mbps unlimited.
This comes as more and more people are switching to the work from home routine to restrict the spread of the highly contagious Coronavirus or COVID-19.
FiberOne has also implemented more measures to help its technical personnel stay safe in case they have to respond to a support related issue at customer’s home or the outdoor network infrastructure in your area.

In an email shared with subscribers, FiberOne Broadband says, “As our country continues to manage the COVID-19 crisis, we recognize that our company plays an important role in helping our customers stay connected. As schools suspend classes, businesses close and companies ask their employees to work from home, we want to ensure that our customers have faster broadband speed to work, learn, and carry on with their lives as we all address this collective challenge”.

They also confirmed that the support personnel, who may need to visit the customer premises have been provided with sanitization kits and trained to maintain the highest levels of hygiene.

FiberOne offers truly unlimited broadband speed for its home subscribers, and you never need to bother running out of data. This allows you to stream videos endlessly within the subscribed month.

Lagos, 03, 2020 – FiberOne Broadband this month has expanded its Fiber to Homes and Offices coverage areas to better meet the needs of her growing customers. This means that more families and businesses within the Lekki area can enjoy unlimited broadband connection.

“We are thrilled and excited to announce that our world-class Fiber to the Homes (FTTH) service is now available in new areas in Lekki like Fola Osibo Rd and environs, Freedom Way, all of Lekki Phase 1 – zone 10, as well as the whole of Oniru estate and environs,” said Joda Kehinde, COO FiberOne Broadband.

“With the addition of the new areas, and further expansions ongoing, we are a step closer to achieving our goal of being the number one choice when it comes to Superfast Fiber to the Home (FTTH) Broadband in Nigeria.”

Picture from left to right: Philip Ilesanmi – Regional Manager, Ms Funmi Oleribe – Head Regulatory Affairs, Kenny Joda – COO and Johnson James – CTO

FiberOne broadband is constantly on the lookout for ways to improve the way people connect with the world be it on a personal or professional level.

FiberOne broadband is working none stop to add more locations to her coverage areas.