Posts in category: Tips & news

FiberOne Broadband redefines high-speed Internet provision by pioneering uninterrupted service through a groundbreaking feature—Auto-Renewal. Experience uninterrupted connectivity and do away with concerns about renewal deadlines using the updated MyFOB app to automatically renew your subscription.

You can now bid farewell to renewal anxieties and service interruptions. The integrated Auto-Renewal feature in our MyFOB app ensures hassle-free renewals, offering a consistently smooth and worry-free connectivity experience.

MyFOB App: Your Gateway to Peace of Mind

We acknowledge the multifaceted demands of managing a business or fulfilling professional responsibilities, which can occasionally lead to inadvertent oversight of payment obligations when due. By integrating auto-renewals, we offer you the opportunity to wield unparalleled control over your connectivity. You can seamlessly opt-in for automatic debits with a few clicks within the enhanced MyFOB app.

Beyond an app, MyFOB empowers you with control. Auto Renewals grant you effortless command over your connectivity with just a few taps within the app.

The Benefits of Subscription Auto-Renewals

• Seamless Convenience: Say goodbye to the harrowing task of tracking renewal dates. Auto Renewals ensure your subscription remains perpetually active with minimal or no intervention.
• Uninterrupted Connectivity: Evade the inconvenience of sudden disconnections caused by lapsed subscriptions. Our Auto-Renewal feature guarantees that your connection remains steadfast.
• Effortless Management: By enabling Auto-Renewals through the MyFOB app, you liberate yourself from the intricacies of manual renewals, optimizing your time and energy.
• Reliability Over Reminders: In the event of missing billing anniversary notifications, the Auto-Renewal system stands as an impenetrable safeguard, ensuring your connectivity remains undisrupted.

Activating Auto-Renewals: A Step-by-Step Guide

• Update MyFOB App: Ensure you possess the latest iteration of the MyFOB app on your device.
• Authentication: Access your FiberOne Broadband account by logging in with your credentials.
• Auto-Renewal Settings: Within the app’s settings, locate and engage with the Auto-Renewal option.
• Opt-In Procedure: Adhere to the step-by-step instructions provided by the app to initiate the Auto-Renewal process.
• Serenity in Connectivity: Relish uninterrupted connectivity and have your renewals go seamlessly.

Dive into the future of connectivity transformed by Auto-Renewals for an unmatched experience today. Simply update the MyFOB app now and get started. For further information, contact us:  0700FIBERONE | 0708063760.

In the digital age, seamless and uninterrupted connectivity has become the backbone of successful businesses and organizations across industries. Whether you’re a bank, financial institution, school, corporate entity, Oil and gas Industry, Energy, Hospital, or insurance company, the need for reliable and efficient internet services is non-negotiable. This is where FiberOne Broadband Enterprise steps in. We are offering a comprehensive suite of dedicated services designed to cater to the unique needs of a diverse clientele.

Unlimited Internet Services: Redefining Connectivity

Imagine a world where your business operations are not hindered by internet limitations. FiberOne Broadband Enterprise brings this vision to life with its unlimited internet services, coupled with unmatched speed and capacity. From swift financial transactions for banks to seamless virtual meetings for corporate organizations. We ensure that your connectivity keeps pace with your ambitions.

Elevating Reliability

For enterprises that demand nothing less than uninterrupted operations. Say goodbye to downtime and lag. These solutions provide a dedicated connection that guarantees optimal performance. Financial institutions can conduct transactions without interruption, schools can provide online education without glitches, and insurance companies can manage policies seamlessly.

Your Unique Needs, Met

No two businesses or organizations are alike, and FiberOne Broadband Enterprise understands this implicitly. Our services cater to your specific requirements, ensuring a tailor-made experience that aligns with your goals. Whether it’s designing custom internet plans, optimizing your network infrastructure, or adapting services to comply with industry regulations, we are your partner in progress.

Customization for Ongoing Excellence

FiberOne Broadband Enterprise’s commitment to customization doesn’t end at setup. As your needs evolve, so do our services.  With FiberOne Broadband Enterprise services, you get to customize your bandwidth to any capacity you desire! This flexibility allows your business to grow without constraints. Your business can now handle increasing online traffic, accommodate more customers, and serve your clients with more precision.

Accessible Nationwide: Wherever You Are

The reach of FiberOne Broadband Enterprise’s services is as impressive as our offerings. With accessibility spanning across Nigeria, regardless of your geographic location, you can tap into our expertise. Businesses in bustling cities and remote areas alike can benefit from FiberOne Broadband Enterprise’s dedication to ensuring connectivity knows no bounds.

We are not just a service provider; they’re a catalyst for growth and innovation. Whether you’re navigating the intricacies of finance, shaping young minds, managing corporate operations, or safeguarding futures through insurance, we have your back. 

Our commitment to personalized solutions and unwavering dedication to excellence makes us an invaluable partner in your journey toward success.

Experience a new era of connectivity, experience FiberOne Broadband Enterprise. Embrace limitless possibilities.

Join The Winning Team: Win With FiberOne!

FiberOne Broadband, the leading provider of high-speed internet services in Nigeria, recently demonstrated its commitment to employee well-being and safety through a highly successful Health, Safety, and Environment (HSE) Awareness Week. This initiative, organized by the Human Capital department, aimed to instill a strong sense of safety consciousness among the company’s workforce. As part of the event, a comprehensive training session was conducted for Field Service Technicians, equipping them with valuable health, environment, and safety tips to ensure a secure work environment. Additionally, a company-wide webinar was held to extend the knowledge and awareness to all employees.

Creating a Safety-Conscious Workforce:

The Human Capital department at FiberOne Broadband recognizes the paramount importance of maintaining a safe and healthy workplace. With the theme of “Safety Consciousness as a Business,” the HSE Awareness Week served as an opportunity to reinforce the company’s commitment to the well-being of its employees.

Field Service Technician Training:

On June 24th, 2023, FiberOne organized a comprehensive training session at the CITN Hall Alausa Ikeja, exclusively for its Field Service Technicians. These technicians, who are at the forefront of ensuring uninterrupted connectivity for FiberOne customers, received specialized instruction on incorporating health, environment, and safety practices into their daily work routines.

The training covered various topics, including:

• Risk assessment and hazard identification: Technicians learned how to identify potential risks and hazards in the field, allowing them to take proactive measures to mitigate or eliminate such risks.
• Personal protective equipment (PPE) usage: Emphasizing the importance of PPE, the training highlighted the correct usage and maintenance of protective gear, such as helmets, safety glasses, gloves, and high-visibility clothing.
• Emergency response procedures: Field Service Technicians were educated on how to respond effectively and promptly to emergency situations, such as accidents, natural disasters, or service disruptions.
• Safe working practices: The training emphasized the adoption of safe working practices to prevent accidents and injuries. This included proper handling of tools and equipment, adherence to established protocols, and regular equipment maintenance.                                                                                       

Company-wide Webinar:

In addition to the Field Service Technician training, FiberOne Broadband organized a webinar for all employees. The webinar aimed to ensure that safety awareness permeates throughout the entire organization, regardless of job role or department.

During the webinar, participants gained valuable insights into:

• Importance of safety consciousness: The webinar stressed the significance of cultivating a safety-conscious mindset at work, with a focus on the potential positive impact on both personal well-being and overall business operations.
• Health and ergonomic practices: Employees learned about the importance of maintaining good health, both physically and mentally, as well as practical tips on ergonomics to prevent workplace injuries.
• Environmental responsibility: The webinar addressed the importance of environmental sustainability and how employees can contribute to minimizing the company’s ecological footprint.

FiberOne Broadband’s Human Capital department has made commendable efforts to prioritize the safety and well-being of its employees through a successful HSE Awareness Week. By conducting specialized training for Field Service Technicians and hosting a company-wide webinar, FiberOne has fostered a culture of safety consciousness, ultimately benefiting both the workforce and the company as a whole. With this commitment to employee welfare, FiberOne Broadband continues to set an example for other organizations in the industry.

At FiberOne Broadband, we are excited and proud to have been the official internet service providers and sponsors of the highly anticipated WTT Contender Tournament held at the indoor sports hall of Teslim Balogun Stadium in Lagos from 12th till 18th of June 2023. This thrilling tournament brought together talented table tennis players from around the world, providing them with a platform to showcase their stellar skills and compete for the grand prize. As a company committed to promoting the Nigerian spirit and sportsmanship, this partnership perfectly aligned with our values and goals.

Unleashing Nigerian Talent on a Global Stage

The WTT Contender Tournament was a momentous occasion that captivated audiences worldwide. Talented players from various countries displayed their exceptional table tennis prowess, bringing together a thrilling showcase of skill, agility, and fierce competition. As proud sponsors, we were honored to contribute to the success of this event, enabling it to reach a global audience and celebrate the immense talent within Nigeria and beyond.

Seamless Connectivity and Uninterrupted Streaming

The success of such an international event heavily relies on reliable and high-speed internet connectivity. FiberOne Broadband, with its unmatched speed and exceptional quality, played a crucial role in ensuring that the WTT Contender Tournament was beamed live from Lagos to millions of viewers across the globe. Our cutting-edge infrastructure and dedication to providing seamless connectivity allowed fans and enthusiasts to experience the tournament’s electrifying moments as if they were right there at the stadium.

Supporting the Nigerian Spirit and Sportsmanship

As a Nigerian company, we are passionate about supporting and showcasing the best of our nation’s spirit and sportsmanship. The WTT Contender Tournament was a testament to the talent and dedication of Nigerian table tennis players who competed against some of the world’s finest athletes. We were inspired by their resilience, passion, and unwavering commitment to the sport. Our partnership with the tournament was a reflection of our commitment to nurturing and promoting the rich sporting heritage of Nigeria.

As proud sponsors and official internet service providers of the WTT Contender Tournament, FiberOne Broadband is delighted to have played a vital role in showcasing Nigerian sportsmanship and talent to the world. We believe in the power of sports to unite, inspire, and bring out the best in people. Through our unwavering commitment to seamless connectivity and superior internet services, we strive to empower such events and create unforgettable experiences for fans, athletes, and enthusiasts alike. We remain dedicated to supporting endeavors that promote the Nigerian spirit and elevate our nation on the global stage.

Children’s Day is a special occasion that celebrates the joy, innocence, and boundless potential of our youngest generation. As we approach Children’s Day in Nigeria, FiberOne Broadband takes pride in supporting and empowering young minds through its reliable and high-speed internet connectivity. This post highlights FiberOne’s role in unlocking a world of possibilities for young innovators, enabling them to explore, learn, create, and even engage in online entertainment and leisure activities.

1. Fueling Education, Creativity, and Digital Expression: FiberOne Broadband understands the importance of education and creativity in a child’s development. While supporting educational endeavors, FiberOne also provides a platform for children to explore their creative passions online. From digital art and music production to content creation and storytelling, high-speed internet connectivity enables children to express themselves, share their talents, and engage in collaborative projects with peers around the world.                 
2. Enabling Online Gaming and Interactive Experiences:  In the realm of entertainment, online video gaming has become a popular leisure activity for children. FiberOne Broadband’s fast and reliable internet connection ensures smooth and uninterrupted gaming experiences, allowing young gamers to immerse themselves in virtual worlds, compete with friends, and develop valuable skills such as problem-solving, teamwork, and strategic thinking. The high-speed internet provided by FiberOne enhances online multiplayer experiences, opening doors to interactive gameplay and fostering social connections in a safe and controlled environment.                                                                                                                                                                                                             
3. Supporting Virtual Exploration and Cultural Exchange: With FiberOne Broadband, children can embark on virtual adventures, exploring different cultures, historical landmarks, and natural wonders through online platforms. They can visit museums, watch educational documentaries, and participate in virtual field trips, broadening their horizons and developing a global perspective. FiberOne’s reliable connectivity enables seamless streaming of educational content, fostering curiosity, and encouraging children to become lifelong learners.                                                                                                                                                                                                      
4. Promoting Family Bonding through Digital Entertainment: In the digital age, family bonding can extend beyond traditional activities. FiberOne Broadband allows families to enjoy shared entertainment experiences, such as streaming movies, watching educational videos, and engaging in online multiplayer games together. These shared moments strengthen family connections and create lasting memories, fostering a sense of togetherness and joy.                                                                                                                                                                                                                                                                                                                                                                                                   
5. Inspiring Future Innovators and Technological Savvy: As young innovators embrace the digital realm, FiberOne Broadband plays a pivotal role in nurturing their technological skills and understanding. Through online gaming, creative expression, and digital exploration, children gain firsthand experience with technology, igniting their curiosity and shaping their future paths. FiberOne’s fast and reliable connectivity ensures that these experiences are seamless, reliable, and transformative, paving the way for a generation of technologically savvy individuals.

As we celebrate Children’s Day 2023, FiberOne Broadband continues to unlock a world of possibilities for young innovators, not only in education and creativity but also in entertainment and leisure. By providing reliable and affordable high-speed residential broadband plans, FiberOne empowers children to engage in online gaming, explore virtual worlds, and enjoy shared entertainment experiences with their families. FiberOne’s commitment to fostering digital exploration, cultural exchange, and technological skills sets the stage for young minds to thrive in the digital age.

 On this special day, let us celebrate the multifaceted roles that FiberOne Broadband plays in empowering and inspiring our young ones, making their journey of growth and discovery all the more enriching and enjoyable.

In today’s interconnected world, where digital threats lurk around every corner, safeguarding your online presence has never been more critical. One of the first lines of defense against unauthorized access is the strength of your passwords. FiberOne Broadband, a leading provider of high-speed internet connectivity, recognizes the importance of password security in maintaining a safe digital environment. In this blog post, we will explore essential best practices for password security, empowering you to fortify your online defenses and protect your sensitive information.

1. Create Complex and Unique Passwords: When it comes to password security, complexity is key. A strong password should include a combination of uppercase letters, lowercase letters, numbers, and symbols. Avoid common patterns or easily guessable information such as names, birthdates, or sequential numbers. Aim for a password length of 12 to 14 characters, as longer passwords are generally more secure.                                                              
2. Different Passwords for Different Accounts: Reusing passwords across multiple accounts is a dangerous practice. If one account becomes compromised, hackers can gain access to all your other accounts as well. To mitigate this risk, use unique passwords for each online account you have. Consider using a password manager to securely store and generate complex passwords for easy management.                                                                                                                   
   
3. Stay Alert to Phishing Scams: Phishing scams are prevalent and can trick you into revealing your passwords unwittingly. Be cautious of suspicious emails, messages, or websites that request personal information, especially your passwords. Legitimate organizations will never ask you to provide your password through email or other unsecured channels. Exercise vigilance and report phishing attempts to the appropriate authorities.                                                                                                                                                                                              
4. Verify Website Legitimacy and Enter Passwords Securely: Before entering your password on any website, double-check the URL to ensure you are on the correct and legitimate site. Cybercriminals often create fake websites that mimic popular services to deceive users into divulging their login credentials. Look for secure website indicators such as “https://” and a padlock symbol in the address bar, which indicate encrypted connections.                                                                                                                                                                                                                                                                                                                                                                                                                
5. Act Swiftly on Suspicion of Password Compromise: If you suspect that your password has been compromised or if there has been a data breach affecting a service you use, take immediate action. Change your password for the affected account to prevent unauthorized access. Additionally, monitor your account activity regularly and enable notifications for any suspicious login attempts.                                                                                              
6. Enable Two-Factor Authentication (2FA): Two-Factor Authentication adds an extra layer of security to your accounts by requiring an additional verification step. This commonly involves a unique code sent to your mobile device or generated through an authenticator app. By enabling 2FA, even if your password is compromised, unauthorized access is mitigated since the attacker would require physical possession of your second factor.

Password security is a crucial aspect of protecting your online identity and sensitive information. By following these best practices for password security, such as creating complex and unique passwords, staying vigilant against phishing scams, and enabling Two-Factor Authentication, you can strengthen your digital fortress. FiberOne Broadband encourages you to prioritize password security and take proactive steps to safeguard your online presence, ensuring a safer and more secure internet experience.

We are excited to announce the appointment of Adeyinka Isioye as the new Chief Customer Experience Officer at FiberOne Broadband Limited. With over a decade of diverse and rich experience across the Telecoms and Manufacturing Supply Chain/FMCG sectors, Adeyinka is a great addition to the FiberOne team.

Adeyinka holds a Bachelor of Science degree in Geology from the University of Ilorin. He has held various roles including Country Head of Performance, Planning & S&OP, Manager Country Order Fulfilment, Regional Customer Service Manager, and Regional Retail/CX Learning and Development Executive within the South Operations at a top firm.

He is a certified Customer Experience Specialist (CXSTM) from the Customer Experience University (CXU) and a member of the Customer Experience Professional Association (CXPA). Adeyinka is also Harvard Business School certified in Disruptive Strategy, with an Executive Leadership and Organizational Strategy course under his belt from Lagos Business School (LBS). He was nominated as one of the five CX practitioners of the year in the Kinetic Africa Customer Experience Awards (2017).

Adeyinka’s passion for Customer Experience, Organizational strategy, Digital Transformation, and Process and Operational efficiencies has positioned him as an asset in any organization. At FiberOne, he will lead the customer experience/customer service team, ensuring Sales and Customer experience excellence across Retail.

Please join us in welcoming Adeyinka Isioye to FiberOne Broadband Limited. We are confident that his expertise and passion for customer experience will help us continue to provide top-notch service to our valued customers.

Welcome, Adeyinka!

Are you looking for an opportunity to make extra income while working at your own pace and time? Do you reside in Lagos or Abuja? Look no further as FiberOne Broadband is launching an independent sales agent program for you! 

As an independent sales agent for FiberOne Broadband, you will have the opportunity to refer residential and business customers to the company and earn a commission for every referral made.  All you have to do is spread the word about FiberOne as the only ISP (Internet Service Provider) with truly UNLIMITED internet and the fastest speeds to your friends, family, colleagues, and acquaintances. This program is open to everyone, regardless of gender, and allows you to work independently.

To register for the program, all you need to do is visit the registration link at https://fob.ng/sales-agent-reg-form/ and fill in the required details. 

The details required include;

1. Full name
2. Contact details
3. Means of identification
4. Passport photograph
5. Guarantor’s details
6. Bank account details.

This is a great opportunity for individuals who are looking for extra income or a side hustle. With the flexibility of the program, you can work at your own pace and time, making it ideal for students, stay-at-home parents, corporate workers, artisans, or anyone looking to supplement their income.

So what are you waiting for? Sign up now and become an independent sales agent for FiberOne Broadband. Start earning extra income today!

Working from home or remote work has become the new norm for many people around the world, and having a reliable internet connection is more important than ever. With FiberOne Broadband, you can take your remote work to the next level. Here are some tips and tricks for making the most of working from home with FiberOne:

1. Optimize Video Conferencing: With FiberOne’s fast and reliable broadband connection, you can participate in video conferences without worrying about lag or interruptions. To optimize your video conferencing experience, make sure to use a high-quality webcam and microphone, and adjust your lighting to ensure a clear and professional appearance.                                                                                                                                    
2. Reduce Distractions: Working from home can be challenging due to various distractions such as family members, pets, or household chores. To reduce distractions, consider setting up a designated workspace that is free from interruptions. You can also use noise-canceling headphones to block out any background noise and stay focused on your work.                                                                                                                                                                   
3. Stay Productive: To stay productive while working from home, it’s important to establish a routine and stick to a schedule. Make a to-do list of tasks that need to be accomplished each day and prioritize your work accordingly. With FiberOne Broadband’s reliable internet connection, you can easily access your work applications and collaborate with your colleagues without any delays.                                                                                       
4. Take Breaks: It’s important to take regular breaks to avoid burnout and maintain productivity. With FiberOne Broadband, you can use your break time to catch up on your favorite shows or movies, stream music, or even take an online exercise class.

Overall, FiberOne Broadband can help make working from home easier and more productive with our range of SmartHome Plans. By optimizing video conferencing, reducing distractions, staying productive, and taking breaks, you can thrive in the remote work era. So, if you’re looking for a reliable and fast internet connection to support your remote work experience, you may want to consider switching to FiberOne Broadband today! Visit www.fob.ng or call 0700FIBERONE to get started.