Discover how FiberOne’s new Rewards program on the MyFOB App lets you earn loyalty points, unlock discounts, and enjoy exclusive benefits. Learn more about the program, tiers, and how to start earning today!
MyFOB Rewards: Earn Exclusive Benefits with FiberOne Loyalty Program
Discover how FiberOne’s new Rewards program on the MyFOB App lets you earn loyalty points, unlock discounts, and enjoy exclusive benefits. Learn more about the program, tiers, and how to start earning today!
5 Ways to Maximize Your Internet Speed This December
Maximize your internet speed this December with these 5 pro tips. Learn router placement, bandwidth management, and more to keep your connection fast during the busiest online season.
FiberOne Expands to Karsana, Kubwa & More Abuja Areas
FiberOne’s Light Up Campaign brings high-speed fiber internet to Karsana, Kubua, Lifecamp, and more Abuja neighborhoods. Check if your area is covered!
FiberOne Expands Internet Coverage to Alimosho and More Lagos Communities
Reliable internet is essential for how we work, learn, and stay connected. That’s why we’re excited to share that FiberOne has extended its fiber network to Alimosho and several other neighborhoods across Lagos.
Alimosho is Now Connected
Residents of Peace Estate, Alimosho, can now access FiberOne’s high-speed fiber internet. Many households are already connected, bringing faster browsing, streaming, and remote work to the community.
This expansion is part of our Light Up Campaign, which focuses on extending affordable, dependable internet to more parts of Lagos and beyond.
Newly Covered Areas
In addition to Alimosho, FiberOne service is now available in the following neighborhoods:
- Oladele Kadiri Close, Ojodu Berger
- Budland Street, Ojodu Berger
- 9c Wemco Road, Ogba Ikeja
- Oshogbo Street, Surulere
- Abiodun Street, Shomolu
- Odunlami Street & Fola Agoro Street, Yaba
- Costa De Sol Estate & Seagate Estate, Lekki Phase 1
- Jyden Apartment, Abayomi Durosimi Etti, Oniru Lagos
- General Hospital, VI
- Graceland Estate, Ogombo Rd
- Ganiu Eletu, Osapa London
- Soteria Haven, Ilasan
- Crestsage’s Place, Dr Ahmid Balogun Street, Recreation Square, Lekki
- Greenbay Homes, Spring Valley Estate, Sangotedo
- Oremeji Street, Mokore Estate, Wawa
- Christ Embassy LCA Leisure Park, on Olanrewaju Street, off Billings Road, Oregun
- Expansion Into NSCDC Office Along Obafemi Awolowo Way, Ikeja
- Magodo Brooks
- Lagos State Staff Quarters
- Olaide Benson
- Kolawole Shonibare Street, Ajao Estate
- Shobo, Ikeja
- 321 Road, G Close Festac
- Wole Madariola, Aguda
- Akinyele Street, Aguda, Lagos
- Prince Ademola, Oniru
- Erelu Ayisat, Oniru
- Prince Mustapha Owolabi, Oniru
- Cole Court At Metro Homes General Paint
- Citadel View 1.0 Phase 2
Not on the List? Let’s Check for You
Coverage is expanding quickly, so even if your street isn’t listed, we may already be close by.
Call 07080637640, and our team will confirm availability for your location.
Why It Matters
Our goal is simple: to make reliable, high-speed internet accessible to more homes and businesses. With each new area connected, we’re building stronger communities where work, education, and entertainment can happen without disruption.
If you live in one of the listed neighborhoods or know someone who does, help spread the word. FiberOne Internet is here.
Rollout Plan: Lagos First, Then Nationwide
The phased rollout will begin in Lagos, followed by Abuja, Port Harcourt, and other major cities. Customers in each location will receive prior notifications to ensure a smooth, disruption-free upgrade experience.
With over 38,000 active subscribers and growing, FiberOne remains at the forefront of broadband innovation in Nigeria. This upgrade underscores FiberOne’s mission to:
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Empower homes with future-ready connectivity
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Boost businesses with reliable, high-speed internet
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Fuel communities with digital infrastructure that drives growth
By 2026, subscribers will not just have faster internet, they will enjoy a completely reimagined digital experience.
FiberOne Broadband announces major infrastructural and customer experience upgrade to deliver next-generation FTTH experience
FiberOne Broadband has announced the commencement of a major infrastructure and customer experience upgrade that will redefine home and business connectivity across its coverage areas, thereby setting a new benchmark for broadband excellence in the country.
The upgrade represents a landmark investment in next-generation fiber technology and service innovation. Over the next 15 months, subscribers can expect faster speeds, greater reliability, and a superior digital experience, with full rollout completion slated for October 2026.
The transformation focuses on two key areas designed to prepare Nigeria for the future of connectivity:
1. Last-Mile FTTH Infrastructure Enhancement
FiberOne will deploy XGSPON fiber technology, the latest standard in global broadband innovation. This will enable:
Ultra-fast internet speeds
Future-ready scalability
Seamless 4K/8K streaming and cloud services
Reliable support for smart homes & digital economy growth
2. Customer Experience Upgrade
Beyond speed, FiberOne is redefining the subscriber journey with:
Digital self-service tools for easy management
Proactive support systems to minimize downtime
Real-time restoration visibility during outages
Enhanced communication channels
A new loyalty rewards program for long-term customers
This upgrade is about preparing our customers for the future of digital connectivity said Lanre Ore, CEO of FiberOne Broadband.
We are not only strengthening our last-mile fiber infrastructure but also transforming the overall customer experience, ensuring our users enjoy the fastest, most reliable internet in Nigeria with world-class service support.
He further emphasized that this infrastructure and customer experience upgrade marks a major milestone in our commitment to delivering world-class broadband services to homes and businesses.
Rollout Plan: Lagos First, Then Nationwide
The phased rollout begins in Lagos, before expanding to Abuja, Port Harcourt, and other major cities. Customers in each location will receive prior notifications to ensure a smooth, disruption-free upgrade experience.
With over 38,000 active subscribers and growing, FiberOne remains at the forefront of broadband innovation in Nigeria. This upgrade underscores FiberOne’s mission to:
Empower homes with future-ready connectivity
Boost businesses with reliable, high-speed internet
Fuel communities with digital infrastructure that drives growth
By 2026, subscribers will not just have faster internet, they will enjoy a completely reimagined digital experience.
We Took FiberOne to the Streets of Aguda
Aguda has always been one of those places. It’s more than a service area; it’s a neighbourhood full of real people, real stories, and real connections. So this July, we didn’t just talk about being closer to our customers, we showed up.
If you live in Aguda, Lagos, and have been searching for reliable, unlimited internet, we have got good news, FiberOne is now live on even more streets in Aguda!
At FiberOne, we don’t just install broadband, we build connections that grow with you, and Aguda has always been part of our journey.
This July, our team went offline and into the streets, visiting homes, shops, and hangouts across the neighbourhood to meet the real people behind the pings and downloads. We listened, we answered questions, and we showed how FiberOne is designed to power everyday life — from school and work to weekend binge sessions.
✅ New FiberOne Coverage in Aguda
We are expanding our footprint to serve you better. These are some of the strets in Aguda that are FiberOne-ready for unlimited fiber broadband:
Sanya Street
Bolaji Banwo Street
Adetola Street
Akinsulire Street
Irone Avenue
Fehintola Giwa Street
Marayesa Street
Sola Ogun Street
Razaq Gbadamosi Street
Muyiwa Opaleye Street
Live on one of these streets or know someone who live in Aguda? Help spread the word! Contact 07080637640 to get installed.
Why More Aguda Residents Are Switching to FiberOne
Truly unlimited internet – No daily limits or hidden fair usage
Super-fast speeds – Perfect for streaming, remote work, gaming & more
24/7 customer support – We’re always just a tap away
Manage everything on the MyFOB App – including free support calls
You Can Now Call FiberOne Support for FREE — No Airtime Needed!
At FiberOne, we are all about making life smoother for you, from seamless internet streaming to top-tier customer support. And now, we’ve just made that support even easier (and cheaper) to reach.
Introducing the “Call Support Free” feature on the MyFOB App and Self Service platform.
Yes, you read that right , you can now call FiberOne for FREE, directly from your app, without using airtime or dialling any phone numbers.
Why This Matters
We know the small things matter, like not having to waste airtime when you need quick help, or trying to find the right phone number when you’re in a rush.
That’s why we built this feature for you.
Here’s what you get with Free Call Support:
No airtime required
No phone numbers to dial
No long wait times
Just open the app and tap to call
Whether you’re having a technical issue, want to confirm an appointment, or just have a question, you now have a faster and more convenient way to talk to us.
How Customers Can Use It
Getting started is super simple. Here’s how:
Download or update the MyFOB App on your smartphone
Log in with your FiberOne account
Tap the “Call Support Free” option on the homepage
You’ll be connected directly to our support team — instantly!
No codes. No stress. Just support when you need it.
Stay Connected. Stay In Control.
This is just one of the many ways we’re putting more control in your hands and building a smarter, more accessible support experience for every customer.
Download or update the MyFOB App today to start enjoying this free feature.
We Have Retired CSC@fob.ng. Here is What’s Next
At FiberOne, you’re at the heart of everything we do — and so is your experience with us. Over the years, CSC@fob.ng served as a helpful support touchpoint for many of our valued customers. However, as we grow and continue to improve the way we serve you, we made a decision to retire this email channel in order to streamline our support operations. This change isn’t just administrative, it’s purposeful.
Why We’re Making This Change
We have listened to your feedback and monitored our response flow. What we’ve seen is clear: modern, real-time support channels lead to faster resolutions, less wait time, and smoother experiences.
By guiding all support requests through a central, optimized set of platforms, we can:
Respond to you faster
Resolve your issues more efficiently
Keep better track of your concerns
Offer support that matches the speed of your digital lifestyle
Here’s How to Reach Us Now
Please use any of the following channels to contact our support team going forward:
Phone Support
Reach us directly at 09087981900 for real-time voice support.
FOB App
Use the E-service chat or tap the “Ticket” icon to submit your details. Our team responds promptly within the app.
Social Media
We are live and active across all major platforms —
- Instagram: @FOB_helpdesk | @Fobng
- X (formerly Twitter): @FiberOne_help | @Fobroadband
- Facebook: @TheFobnig
Walk-In Support
Visit any of our FiberOne Experience Centres nationwide for face-to-face assistance.
FiberOne Training Academy (FOTA) 2.0 Is Back
As part of our unwavering commitment to social impact, FiberOne is proud to relaunch the FiberOne Training Academy (FOTA), now bigger, bolder, and more impactful with FOTA 2.0.
This CSR-driven initiative is designed to equip young, passionate Nigerians with the technical and digital skills needed to build meaningful careers in tech and telecommunications — two of the fastest-growing industries shaping our digital future.
Why FOTA Matters
In a world driven by innovation and connectivity, access to quality training is a game-changer. FOTA 2.0 is more than just a skills program — it’s a launchpad for transforming lives and bridging the digital skills gap in Nigeria.
With a focus on practical, industry-relevant learning, we’re giving back by creating real opportunities for growth, employment, and impact.
Click here to register for FOTA 2.0
What You Should Know:
- Free Technical Training for eligible participants
- Career Development tailored to the tech and telecom sectors
- Hands-On Mentorship from seasoned industry professionals
Are you interested or do you know someone who might be? A recent graduate? A young professional seeking direction?
Share this opportunity or register them today — the future starts now.
