FiberOne strengthens its partnership with NSCDC Lagos to protect fiber broadband infrastructure and critical national assets. Learn about community engagement efforts to combat vandalism.
FiberOne Broadband announces major infrastructural and customer experience upgrade to deliver next-generation FTTH experience
FiberOne Broadband has announced the commencement of a major infrastructure and customer experience upgrade that will redefine home and business connectivity across its coverage areas, thereby setting a new benchmark for broadband excellence in the country.
The upgrade represents a landmark investment in next-generation fiber technology and service innovation. Over the next 15 months, subscribers can expect faster speeds, greater reliability, and a superior digital experience, with full rollout completion slated for October 2026.
The transformation focuses on two key areas designed to prepare Nigeria for the future of connectivity:
1. Last-Mile FTTH Infrastructure Enhancement
FiberOne will deploy XGSPON fiber technology, the latest standard in global broadband innovation. This will enable:
Ultra-fast internet speeds
Future-ready scalability
Seamless 4K/8K streaming and cloud services
Reliable support for smart homes & digital economy growth
2. Customer Experience Upgrade
Beyond speed, FiberOne is redefining the subscriber journey with:
Digital self-service tools for easy management
Proactive support systems to minimize downtime
Real-time restoration visibility during outages
Enhanced communication channels
A new loyalty rewards program for long-term customers
This upgrade is about preparing our customers for the future of digital connectivity said Lanre Ore, CEO of FiberOne Broadband.
We are not only strengthening our last-mile fiber infrastructure but also transforming the overall customer experience, ensuring our users enjoy the fastest, most reliable internet in Nigeria with world-class service support.
He further emphasized that this infrastructure and customer experience upgrade marks a major milestone in our commitment to delivering world-class broadband services to homes and businesses.
Rollout Plan: Lagos First, Then Nationwide
The phased rollout begins in Lagos, before expanding to Abuja, Port Harcourt, and other major cities. Customers in each location will receive prior notifications to ensure a smooth, disruption-free upgrade experience.
With over 38,000 active subscribers and growing, FiberOne remains at the forefront of broadband innovation in Nigeria. This upgrade underscores FiberOne’s mission to:
Empower homes with future-ready connectivity
Boost businesses with reliable, high-speed internet
Fuel communities with digital infrastructure that drives growth
By 2026, subscribers will not just have faster internet, they will enjoy a completely reimagined digital experience.
FiberOne Strengthens Commitment to Data Protection with NDPC Engagement
In today’s digital economy, data protection is no longer optional, it is fundamental to customer trust and business sustainability. For an Internet Service Provider like FiberOne, which serves thousands of users across Nigeria, safeguarding customer data is as important as delivering fast and reliable connectivity.
This week, FiberOne took an important step in reinforcing that commitment by paying a courtesy visit to the Nigeria Data Protection Commission (NDPC) headquarters in Abuja. The delegation, led by our Head of Regulatory & Public Relations, Mr. Kenny Joda, was warmly received by the National Commissioner and his team.
Why Data Protection Matters to Us
Every click, every message, every online transaction that passes through our network carries something priceless: our customers’ data. For us, data protection is more than compliance — it’s about trust. And trust is the currency that keeps our relationship with customers strong.
The NDPA 2023 provides the framework that guides how organizations in Nigeria handle data. For FiberOne, aligning with this framework means two things:
Safeguarding customer information with integrity and transparency.
Building confidence in our services as a trusted Internet Service Provider.
Key Outcomes from the Visit
During our engagement with the NDPC, several themes stood out:
- Collaboration for Stronger Compliance
We explored how FiberOne can work closely with the Commission to align our practices with the NDPA 2023 and set industry-leading standards. - Trust as a Cornerstone
The National Commissioner emphasized that trust is the foundation of every data-driven business. FiberOne shares this belief ; we know that the stronger our compliance, the stronger our customers’ trust in us. - Capacity Building and Training
Discussions also touched on the domestication and certification of Data Protection Officers (DPOs), which will professionalize the sector and strengthen internal capacity. - Opportunities for Growth
The data protection ecosystem is creating new employment opportunities and expanding the talent pool. FiberOne is keen to play an active role in supporting this growth, while ensuring our operations remain compliant.
FiberOne’s engagement with the NDPC marks another milestone in our journey to becoming not just a service provider, but a trusted digital partner. By embedding a strong culture of compliance, we aim to:
Protect the privacy and rights of our customers.
Sustain confidence in our operations.
Lead the industry in responsible data governance.
As we move forward, one thing is clear: data protection is customer protection. And at FiberOne, protecting our customers will always remain at the heart of everything we do.
We Took FiberOne to the Streets of Aguda
Aguda has always been one of those places. It’s more than a service area; it’s a neighbourhood full of real people, real stories, and real connections. So this July, we didn’t just talk about being closer to our customers, we showed up.
If you live in Aguda, Lagos, and have been searching for reliable, unlimited internet, we have got good news, FiberOne is now live on even more streets in Aguda!
At FiberOne, we don’t just install broadband, we build connections that grow with you, and Aguda has always been part of our journey.
This July, our team went offline and into the streets, visiting homes, shops, and hangouts across the neighbourhood to meet the real people behind the pings and downloads. We listened, we answered questions, and we showed how FiberOne is designed to power everyday life — from school and work to weekend binge sessions.
✅ New FiberOne Coverage in Aguda
We are expanding our footprint to serve you better. These are some of the strets in Aguda that are FiberOne-ready for unlimited fiber broadband:
Sanya Street
Bolaji Banwo Street
Adetola Street
Akinsulire Street
Irone Avenue
Fehintola Giwa Street
Marayesa Street
Sola Ogun Street
Razaq Gbadamosi Street
Muyiwa Opaleye Street
Live on one of these streets or know someone who live in Aguda? Help spread the word! Contact 07080637640 to get installed.
Why More Aguda Residents Are Switching to FiberOne
Truly unlimited internet – No daily limits or hidden fair usage
Super-fast speeds – Perfect for streaming, remote work, gaming & more
24/7 customer support – We’re always just a tap away
Manage everything on the MyFOB App – including free support calls
FiberOne Partners with NSCDC to Strengthen Telecom Infrastructure Security and Deliver Community Impact in Nigeria
In a decisive move to boost telecom infrastructure protection and expand its social impact, FiberOne, Nigeria’s leading fiber broadband provider, has initiated a strategic partnership with the Nigeria Security and Civil Defence Corps (NSCDC), Lagos State Command.
The meeting, held at the NSCDC Lagos State Command, brought together senior leadership from both parties. FiberOne was represented by Kehinde Joda, Head of Regulatory and Public Relations, while the NSCDC delegation was led by Mr. Keshinro Adedotun Sunday, State Commandant.
Full List of NSCDC Officials Present:
Full List of NSCDC Officials Present:
Mr. Keshinro Adedotun Sunday – State Commandant, Lagos State Command
Jimoh Sulaimon – Deputy Commandant of Corps, Head of Administration
Kehinde Oke – Deputy Commandant of Corps, Head of Operations
Oluwaseun Abolurin – Superintendent of Corps, Public Relations Officer
Key Outcomes from the Meeting:
NSCDC expressed full support for the partnership, referencing past collaborations with major telecom operators.
Liaison officers appointed: The Command designated HOD CNIA and State Public Relations Officer Oluwaseun Abolurin as official points of contact for ongoing coordination with FiberOne.
Security assurance: The Commandant confirmed that deployment of NSCDC officers to project sites will be guided by site-specific vulnerability assessments, ensuring tailored protection for critical assets.
FiberOne’s CSR Commitments:
As part of its broader corporate social responsibility strategy, FiberOne also outlined several community-focused initiatives:
Free high-speed internet access to selected NSCDC offices.
Substantial discounts on broadband for public and private schools near FiberOne’s deployment zones.
A community development program that will be rolled out progressively, targeting digital inclusion and local empowerment.
Driving Secure, Inclusive Connectivity
This collaboration represents a powerful step in securing telecom infrastructure in Nigeria while contributing meaningfully to communities through education support and free connectivity.
FiberOne remains committed to delivering uninterrupted, secure internet access while working with relevant institutions to strengthen digital resilience across the country.
Stay connected as we continue to build not just networks, but real impact.
FiberOne Unveils Vision for Exceptional Customer Experience and Empowering Businesses in Radio Interview
FiberOne Broadband, the leading provider of FTTH (Fiber-To-The-Home) broadband services in Nigeria, is thrilled to announce an exclusive radio interview featuring their esteemed Chief Experience Officer (CXO) Adeyinka Isioye and Head of Enterprise Sales Kenny Joda. The interview, hosted on Nigeria Info FM, delves into FiberOne’s vision for revolutionizing the broadband experience and highlights its commitment to delivering exceptional services to customers.
In this insightful conversation, Adeyinka and Kenny both provide valuable insights into FiberOne’s innovative strategies aimed at enhancing customer satisfaction and empowering businesses to thrive in the digital age. They discuss the limitless possibilities that FiberOne brings to the world of broadband services, revealing exciting plans and initiatives that will shape the future of internet connectivity.
Key highlights from the interview include:
- Reasons to Choose FiberOne Broadband: The Head of Enterprise Sales, FiberOne Broadband – Kenny Joda emphasizes the internet service giants as the largest and fastest growing broadband providers in Nigeria. The brand also thrives as the only ISP in Nigeria to offer truly UNLIMITED internet access throughout the duration of subscription periods without any form of throttling or data caps. He also mentions authoritatively that the brand offers the best pricing for internet services in the ISP space. For as low as N11,994 per month, you get to enjoy truly unlimited internet access for quality streaming and an overall bespoke internet experience.
- Customer Feedback, Experience & Satisfaction: The newly appointed Chief Experience Officer (CXO) – Adeyinka Isioye sheds light on positive and most importantly some negative reviews about the brand making the rounds online. He highlighted cable sabotages and upgrades of infrastructures as some of the reasons for some negative customer experiences and how the company is working very hard to clean up where necessary. Adeyinka also promises FiberOne customers better service, significantly reduced downtimes, and an overall greater internet service experience in the nearest future.
- Empowering Businesses: The Head of Enterprise Sales discusses FiberOne’s dedication to empowering businesses of all sizes. He reveals strategic plans to support organizations in leveraging the full potential of high-speed broadband for increased productivity, efficiency, and growth.
- Value Added Services: FiberOne Broadband’s vision of customer satisfaction extends beyond the present, focusing on building all operations around the customers. The CXO shares insights into expectations on a number of value-added services in the pipeline for customers to enjoy beyond internet services alone. There are ongoing research and development efforts, aimed at staying ahead of evolving technological trends and providing customers with the latest advancements in connectivity.
FiberOne encourages all customers, businesses, and technology enthusiasts to watch the engaging interview on YouTube, titled “Radio Interview with the CXO & Head of Enterprise Sales: FiberOne’s Vision and Customer Plans.” The video promises a wealth of knowledge and serves as an opportunity to gain deeper insights into FiberOne’s forward-thinking approach to broadband services. See the video below.
FiberOne Broadband remains committed to a new way of life, delivering unmatched broadband experiences, and transforming the way individuals and businesses connect, communicate, and thrive in the digital era.
About FiberOne Broadband:
FiberOne Broadband is the largest FTTH (Fiber-To-The-Home) internet service provider in Nigeria, committed to delivering exceptional connectivity solutions to individuals and businesses. With a focus on customer-centricity and cutting-edge technologies, FiberOne is revolutionizing the broadband experience and empowering organizations to succeed in the digital age. For more information, visit www.fob.ng, send a mail to sales@fob.ng or call 0700FIBERONE.
